earthyallure.com

Refunds & Cancellation Policy

Our Refunds & Cancellation Policy

Refunds & Cancellation Policy

Cancellations

Once an order is placed , it should be canceled  within 24 hours of dispatch of the item
Orders canceled after 24 hours are nullified and will not be considered, the item will be considered a purchase.
Orders in transit cannot be canceled

Refunds

After the cancellation request has been made, we will initiate the process of refunding the paid amount to your account via the same payment mode that was used to make the transaction within 7 working days.

How will I receive my refund?

The refund can be provided either through cheque or online transfer as NEFT (national electronic fund transfer). If you made an online payment, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 7-10 working days of receiving the request from you.

If you provide us a cancelled cheque with the returned product then the refund amount will be provided through NEFT that will take 7-15 working days. Otherwise the refund will be made through cheque on customers name only  that will be sent by courier at the address provided by you at time of registration/placement of order. It may take up to 30 working days.